Shipping Policy
Order Processing Time:
Once your order is placed, please allow 1-3 business days for processing. Our suppliers in China will carefully prepare, package, and dispatch your items to ensure quality and accuracy.
Shipping Time:
Most orders are delivered within 15-30 business days, depending on the destination and customs regulations. Delivery times may vary, especially during high-demand periods or if there are shipping disruptions. Here’s an estimated guide:
- United States: 10-20 business days
- Canada: 15-25 business days
- Europe: 15-25 business days
- Australia: 10-20 business days
- Rest of World: 20-35 business days
Shipping Cost:
We offer free standard shipping on all orders. Optional expedited shipping is available for select items at an additional charge (availability and cost may vary by product).
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow up to 5 business days for the tracking information to become available.
Customs and Import Taxes:
Some countries may charge customs fees or import taxes. These charges are the buyer's responsibility, and we recommend checking with your local customs office for more details.
Lost or Delayed Packages:
If your package is delayed beyond the estimated delivery time, please contact us at info@gotosavers.com. We will assist in tracking your package and filing any claims, if necessary.
Contact Us:
For any questions or concerns about shipping, please reach out to us at info@gotosavers.com. Our team is here to help!