Ordering and Payments
Accepted Payment Methods:
We accept the following payment methods for your convenience:
- Credit/Debit Cards: Visa, Mastercard, American Express, and Discover
- PayPal
- Other secure payment gateways (based on availability)
All payments are processed in USD. Depending on your bank, you may incur additional charges for currency conversion if you’re purchasing from outside the U.S.
Order Confirmation:
Once you place an order, you will receive an order confirmation email with a summary of your purchase. Please review this information to ensure accuracy. If you need to make changes, please contact us within 24 hours at info@gotosavers.com
Order Processing & Fulfillment:
Our team will begin processing your order within 1-3 business days. As our products are shipped directly from our suppliers in China, order processing times are required to prepare, package, and ship your items.
Delivery Times:
Standard delivery times for our main regions:
- USA: 10-20 business days
- UK: 10-20 business days
- Rest of the World: 15-30 business days
Delivery may vary due to customs, local handling, or high-demand periods.
Order Modifications or Cancellations:
We accept requests for order changes or cancellations within the first 24 hours after purchase. After 24 hours, we may be unable to make changes due to processing by our suppliers. If you need to request a change or cancellation, please contact us promptly at info@gotosavers.com.
Payment Security:
Our store uses SSL encryption technology to protect your personal and payment information. Payments are processed through reputable third-party providers that comply with the highest standards of online payment security. We do not store your credit card information.
Sales Tax and Import Fees:
Depending on your location, sales tax may be applied at checkout. For international orders, import fees and customs duties may apply upon arrival in your country, which are the responsibility of the buyer. Please check with your local customs office for details.
Order Tracking:
After your order has shipped, you will receive a shipping confirmation email with a tracking number. Please note that tracking may take up to 5 business days to update.
Refunds and Returns:
For information on returns and refunds, please refer to our Return & Refund Policy.
Contact Us:
If you have any questions about payment, ordering, or need assistance, please reach out to us at info@gotosavers.com. Our support team is here to help!